Shipping policy
AluneMinds Shipping Policy
Thank you for shopping with AluneMinds! We're committed to delivering your order quickly and efficiently. Please review our shipping policy below:
1. Processing time
- Orders are processed and shipped within 2–3 working days (Monday–Friday), excluding weekends and public holidays.
- You will receive a confirmation email once your order has shipped, including tracking information.
2. Shipping time
- Standard delivery time after dispatch: 6–10 business days.
- Note: Shipping times may vary depending on your location and external factors beyond our control (e.g., customs delays, weather events).
3. Shipping Rates
- Shipping fees are calculated at checkout based on your location and the shipping option selected.
4. International shipping
- We currently ship to select countries. International shipping times may very and could take longer than the estimated 6-10 business days.
5. Order Tracking
- Once your order is shipped, you will receive an email with tracking information to monitor your order's progress.
6. Shipping Issues
- If you encounter any issues with shipping, please contact our support team at hello@alune.me
